Social presence and e-commerce B2B chat functions

Approved

Classifications

MinEdu publication type
A1
Category
Artikkelit ja abstraktit
Refereed
Kyllä
Sub category
Tieteelliset aikakauslehtiartikkelit
Type
Alkuperäisartikkeli

Authors of the publication

Number of authors
2
Authors
Koponen, Jonna; Rytsy, Saara

Publication channel information

Title of journal/series
European journal of marketing
ISSN (print)
0309-0566
ISSN (electronic)
1758-7123
ISSN (linking)
0309-0566
Publication forum ID
55749
Publication forum level
2
Country of publication
United States
Internationality
Yes

Detailed publication information

Publication year
2020
Reporting year
2020
Journal/series volume number
54
Journal/series issue number
6
Page numbers
1205-1224
DOI
10.1108/EJM-01-2019-0061
Language of publication
English

Co-publication information

International co-publication
No
Co-publication with a company
No

Availability

Link to self-archived version
https://erepo.uef.fi/handle/123456789/8129

Classification and additional information

MinEdu field of science classification
512 Business and management, 518 Media and communications