Who is "The" Healthcase Customer? Managerial Sense-Making of the Users of Healthcare Services

Approved

Authors of the publication

Number of authors
3
Authors
Lammassaari, Maarit; Hiltunen, Esa; Lehtimäki, Hanna

Publication channel information

Title of host publication
Advances in Social Change, Leadership & Organizational Decision Making
Editors of host publication
Dey, Ajoy Kumar; Thatchenkery, Tojo
ISBN (print)
978-93-87471-34-4
Publisher
Bloomsbury Publishing India
Publication forum ID
9228
Publication forum level
0
Internationality
Yes

Detailed publication information

Publication year
2018
Reporting year
2018
Page numbers
91-98
Language of publication
English

Co-publication information

International co-publication
No
Co-publication with a company
No

Classification and additional information

MinEdu field of science classification
512 Business and management