Improving customer support and maintenance processes: a single point of contact service model
Not for data collection
Publication information
OKM publication type
A4
Category
Artikkelit ja abstraktit
Sub category
Artikkelit ja abstraktit tieteellisissä konferenssijulkaisuissa
Type
Full Paper
Refereed
Kyllä
Publication channel information
Title of host publication
Software Engineering Techniques in Progress. 3rd IFIP TC2 Central and East European Conference on Software Engineering Techniques CEE-SET 2008
Editors of host publication
Hruska T, Madeyski L, Ochodek M
ISBN (print)
978-83-7493-421-3
Publisher
Oficyna Wydawnicza Politechniki Wroclawskiej
Internationality
Yes
Detailed publication information
Publication year
2008
Journal/series volume number
-1
Page numbers
261-270
Language of publication
English
Co-publication information
International co-publication
No
Classification and additional information
Additional information
Brno, Czech Republic October 13-15, 2008,