A conceptual model of IT service problem management

Not for data collection

Publication information

OKM publication type
A4
Category
Artikkelit ja abstraktit
Sub category
Artikkelit ja abstraktit tieteellisissä konferenssijulkaisuissa
Type
Full Paper
Refereed
Kyllä

Authors of the publication

Authors
Jäntti M, Eerola A
Local authors
Author
Jäntti Marko
Author
Eerola Anne
Unit
Ei laitostietoa

Publication channel information

Title of host publication
2006 International Conference on Service Systems and Service Management. ICSSSM'06. CD-Rom Conference Proceedings
ISBN (print)
1-4244-0451-7
Publisher
IEEE
Internationality
Yes

Detailed publication information

Publication year
2006
Journal/series volume number
-1
Page numbers
798-803
Language of publication
English

Co-publication information

International co-publication
No

Classification and additional information

Additional information
Troyes, France October 25 to 27, 2006,