A conceptual model of IT service problem management

Not for data collection

Publication information

OKM publication type

A4

Category

Artikkelit ja abstraktit

Sub category

Artikkelit ja abstraktit tieteellisissä konferenssijulkaisuissa

Type

Full Paper

Refereed

Kyllä

Authors of the publication

Authors

Jäntti M, Eerola A

Local authors

Author

Jäntti Marko

Author

Eerola Anne

Unit

Ei laitostietoa

Publication channel information

Title of host publication

2006 International Conference on Service Systems and Service Management. ICSSSM'06. CD-Rom Conference Proceedings

ISBN (print)

1-4244-0451-7

Publisher

IEEE

Internationality

Yes

Detailed publication information

Publication year

2006

Journal/series volume number

-1

Page numbers

798-803

Language of publication

English

Co-publication information

International co-publication

No

Classification and additional information

Additional information

Troyes, France October 25 to 27, 2006,