Knowledge management challenges in customer support: a case study [cd-rom)
Not for data collection
Publication information
OKM publication type
A4
Category
Artikkelit ja abstraktit
Sub category
Artikkelit ja abstraktit tieteellisissä konferenssijulkaisuissa
Type
Full Paper
Refereed
Kyllä
Publication channel information
Title of host publication
International Conference on Information, Process, and Knowledge Management (eKNOW 2009). Proceedings
Editors of host publication
Kusiak A, Lee S
ISBN (print)
978-0-7695-3531-9
Publisher
IEE Computer Society, IARIA
Internationality
Yes
Detailed publication information
Publication year
2009
Journal/series volume number
-1
Page numbers
78-83
Language of publication
English
Co-publication information
International co-publication
No
Classification and additional information
Additional information
Cancun, Mexico 1-7 February 2009,