Best practices in customer focus Listening to customers in the health care trade value chain

Not for data collection

Authors of the publication

Authors
Savolainen Taina

Publication channel information

Title of host publication
Conference Proceedings of the 2nd International Benchmarking Conference
Publisher
DQG, Dubai Quality Group
Internationality
Yes

Detailed publication information

Publication year
2007
Page numbers
11 s.
Language of publication
English

Co-publication information

International co-publication
No

Classification and additional information

Additional information
Winner of the 2nd Best Paper Award. Myös painettuna julkaisuna.