Verfahren zur Messung der Kundenzufriedenheit im Überblick

Approved

Authors of the publication

Number of authors
1
Authors
Fürst Andreas

Publication channel information

Title of host publication
Kundenzufriedenheit: Konzepte - Methoden - Erfahrungen
Editors of host publication
Homburg Christian
ISBN (print)
978-3-658-08688-6
Publisher
Springer Gabler
Publication forum ID
5382
Publication forum level
1
Internationality
Yes

Detailed publication information

Publication year
2016
Reporting year
2016
Page numbers
125-156
Language of publication
German

Co-publication information

International co-publication
No
Co-publication with a company
No

Classification and additional information

MinEdu field of science classification
512 Business and management