Verfahren zur Messung der Kundenzufriedenheit im Überblick

Approved

Publication information

OKM publication type

A3

Category

Artikkelit ja abstraktit

Sub category

Artikkelit tieteellisissä kokoomateoksissa

Type

Alkuperäisartikkeli

Refereed

Kyllä

Authors of the publication

Number of authors

1

Authors

Fürst Andreas

Publication channel information

Title of host publication

Kundenzufriedenheit: Konzepte - Methoden - Erfahrungen

Editors of host publication

Homburg Christian

ISBN (print)

978-3-658-08688-6

Publisher

Springer Gabler

Publication forum ID

5382

Publication forum level

1

Internationality

Yes

Detailed publication information

Publication year

2016

Reporting year

2016

Page numbers

125-156

Language of publication

German

Co-publication information

International co-publication

No

Co-publication with a company

No

Classification and additional information

MinEdu field of science classification

512 Business and management