Verfahren zur Messung der Kundenzufriedenheit im Überblick

Approved

Publication information

OKM publication type
A3
Category
Artikkelit ja abstraktit
Sub category
Artikkelit tieteellisissä kokoomateoksissa
Type
Alkuperäisartikkeli
Refereed
Kyllä

Authors of the publication

Number of authors
1
Authors
Fürst Andreas

Publication channel information

Title of host publication
Kundenzufriedenheit: Konzepte - Methoden - Erfahrungen
Editors of host publication
Homburg Christian
ISBN (print)
978-3-658-08688-6
Publisher
Springer Gabler
Publication forum ID
5382
Publication forum level
1
Internationality
Yes

Detailed publication information

Publication year
2016
Reporting year
2016
Page numbers
125-156
Language of publication
German

Co-publication information

International co-publication
No
Co-publication with a company
No

Classification and additional information

MinEdu field of science classification
512 Business and management