Improving IT Service Operation Processes
Publication information
OKM publication type
A4
Category
Artikkelit ja abstraktit
Sub category
Artikkelit ja abstraktit tieteellisissä konferenssijulkaisuissa
Type
Full Paper
Refereed
Kyllä
Publication channel information
Title of host publication
Product-Focused Software Process Improvement
ISBN (print)
978-3-642-39258-0
Name of conference
Lecture notes in computer science
Name of conference
14th International Conference on Product-Focused Software Process Improvement, PROFES 2013; Paphos; Cyprus; 12 June 2013 through 14 June 2013
Publisher
Springer Berlin Heidelberg
Publication forum ID
62555
Internationality
Yes
Detailed publication information
Publication year
2013
Reporting year
2013
Page numbers
359-362
Language of publication
English
Co-publication information
International co-publication
Yes
Classification and additional information
MinEdu field of science classification
113 Computer and information sciences
Subject headings
, service operation, incident, problem management