Exploring Self-Service Support Methods in IT Service Management
Approved
Publication information
OKM publication type
A4
Category
Artikkelit ja abstraktit
Sub category
Artikkelit ja abstraktit tieteellisissä konferenssijulkaisuissa
Type
Full Paper
Refereed
Kyllä
Publication channel information
Title of host publication
Proceedings of 10th International Conference on Service Systems and Service Management (ICSSSM) July 17-19, 2013, Hong Kong, China
Editors of host publication
Cai, X. Chen, J. Jia, J. Xiao, Y. Zhou, S.
ISBN (print)
978-1-4673-4434-0
Name of conference
International conference on service systems and service management
Publisher
IEEE
Publication forum ID
70628
Internationality
Yes
Detailed publication information
Publication year
2013
Reporting year
2013
Page numbers
179-184
DOI
10.1109/ICSSSM.2013.6602598
Language of publication
English
Co-publication information
International co-publication
No
Classification and additional information
MinEdu field of science classification
113 Computer and information sciences