Focusing on consumer service experience in experiential services - A conceptual approach

Approved

Publication information

OKM publication type
A4
Category
Artikkelit ja abstraktit
Sub category
Artikkelit ja abstraktit tieteellisissä konferenssijulkaisuissa
Type
Full Paper
Refereed
Kyllä

Authors of the publication

Number of authors
1
Authors
Konu Henna
Local authors
Unit
Matkailualan opetus- ja tutkimuslaitos / Toiminta

Publication channel information

Title of host publication
6th International Conference on Services Management - Conference proceedings
Editors of host publication
Oxford Brookes University
ISBN (print)
978-1-873640-81-4
Name of conference
International conference on services management
Publication forum ID
79629
Internationality
Yes

Detailed publication information

Publication year
2013
Reporting year
2013
Page numbers
468-486

Co-publication information

International co-publication
Yes

Classification and additional information

MinEdu field of science classification
512 Business and management