Focusing on consumer service experience in experiential services - A conceptual approach

Approved

Authors of the publication

Number of authors
1
Authors
Konu Henna
Local authors
Unit
Matkailualan opetus- ja tutkimuslaitos / Toiminta

Publication channel information

Title of host publication
6th International Conference on Services Management - Conference proceedings
Editors of host publication
Oxford Brookes University
ISBN (print)
978-1-873640-81-4
Name of conference
International conference on services management
Publication forum ID
79629
Internationality
Yes

Detailed publication information

Publication year
2013
Reporting year
2013
Page numbers
468-486

Co-publication information

International co-publication
Yes

Classification and additional information

MinEdu field of science classification
512 Business and management