Focusing on consumer service experience in experiential services - A conceptual approach

Approved

Publication information

OKM publication type

A4

Category

Artikkelit ja abstraktit

Sub category

Artikkelit ja abstraktit tieteellisissä konferenssijulkaisuissa

Type

Full Paper

Refereed

Kyllä

Authors of the publication

Number of authors

1

Authors

Konu Henna

Local authors

Unit

Matkailualan opetus- ja tutkimuslaitos / Toiminta

Publication channel information

Title of host publication

6th International Conference on Services Management - Conference proceedings

Editors of host publication

Oxford Brookes University

ISBN (print)

978-1-873640-81-4

Name of conference

International conference on services management

Publication forum ID

79629

Internationality

Yes

Detailed publication information

Publication year

2013

Reporting year

2013

Page numbers

468-486

Co-publication information

International co-publication

Yes

Classification and additional information

MinEdu field of science classification

512 Business and management