Improving the Deployment of IT Service Management Processes: A Case Study

Approved

Publication information

OKM publication type
A1
Category
Artikkelit ja abstraktit
Sub category
Tieteelliset aikakauslehtiartikkelit
Type
Alkuperäisartikkeli
Refereed
Kyllä

Authors of the publication

Number of authors
2
Authors
Jäntti Marko, Järvnen Julia

Publication channel information

Title of journal/series
Communications in computer and information science
ISSN (print)
1865-0929
ISSN (electronic)
1865-0937
ISSN (linking)
1865-0929
Publication forum ID
53801
Country of publication
Germany
Internationality
Yes

Detailed publication information

Publication year
2011
Journal/series volume number
172
Page numbers
37-48
Language of publication
English

Co-publication information

International co-publication
No

Classification and additional information

MinEdu field of science classification
113 Computer and information sciences