Improving the Deployment of IT Service Management Processes: A Case Study

Approved

Publication information

OKM publication type

A1

Category

Artikkelit ja abstraktit

Sub category

Tieteelliset aikakauslehtiartikkelit

Type

Alkuperäisartikkeli

Refereed

Kyllä

Authors of the publication

Number of authors

2

Authors

Jäntti Marko, Järvnen Julia

Publication channel information

Title of journal/series

Communications in computer and information science

Publication forum ID

53801

Country of publication

Germany

Internationality

Yes

Detailed publication information

Publication year

2011

Journal/series volume number

172

Page numbers

37-48

Language of publication

English

Co-publication information

International co-publication

No

Classification and additional information

MinEdu field of science classification

113 Computer and information sciences