Work Characteristics Needed by Middle Managers When Leading AI-Integrated Service Teams

Approved

Classifications

MinEdu publication type
A1 Journal article (peer-reviewed)
Definition
Article
Target group
Scientific
Peer reviewed
Peer-reviewed
Article type
Journal article
Host publication type
Journal

Authors of the publication

Number of authors
5
Authors
Koponen, Jonna; Julkunen, Saara; Laajalahti, Anne; Turunen, Marianna; Spitzberg, Brian

Publication channel information

Title of journal/series
Journal of service research
ISSN (print)
1094-6705
ISSN (electronic)
1552-7379
ISSN (linking)
1094-6705
Publisher
Sage publications
Publication forum ID
61622
Publication forum level
3
Internationality
Yes

Detailed publication information

Publication year
2023
Bibliographical publication year
2025
Reporting year
2023
Journal/series volume number
28
Journal/series issue number
1
Page numbers
168-185
DOI
10.1177/10946705231220462
Language of publication
English

Co-publication information

International co-publication
Yes
Co-publication with a company
No

Availability

Classification and additional information

MinEdu field of science classification
512 Business and management

Funding information

Funding information in the publication
The author(s) disclosed receipt of the following financial support for the research, authorship, and/or publication of this article: This work was supported by the Academy of Finland (342265).
Funders
Funder
Academy of Finland
Name of funding
-
Funding decision
-

Source database ID

WoS ID
WOS:001125805000001
Scopus ID
2-s2.0-105001799995