Koponen, Jonna
Academic degree
PhD (Communication), D.Sc. (Economics and Business Administration)
Title
Akatemiatutkija, Yliopistonlehtori, Apulaisprofessori
jonnapauliina.koponen@uef.fi
Unit
Kauppatieteiden laitos, Kauppatieteiden laitos, Kauppatieteiden laitos
Phone number
+358503437446
Fields of expertise
E-leadership, service management, communication, interaction, customer relationships, customer service, sales management
Homepage
Fields of science
512 Business and management
Language skills
English, Swedish, German
Description of research and teaching:
Associate professor, Service management and communication, UEF Business School. Leading an international research project focusing on e-leadership with digital communication. The project is funded by the Academy of Finland.